Privacy

1. Introduction

This Privacy Policy explains how Kerno ("we," "us," or "our") collects, uses, and protects your personal data when you use our services. We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Data Controller

Kerno is the data controller responsible for your personal data. If you have any questions about this policy or your data, please contact us at [contact information].

3. Information We Collect

  • Personal Data: Name, email address, phone number, billing information, and other information you provide during registration and use of our services.
  • Usage Data: Information on how you use our website and services, including IP address, browser type, pages visited, and time spent on pages.
  • Financial Data: Bank account details, transaction records, and financial statements necessary for providing our services.

4. How We Use Your Data

  • Service Delivery: To provide, maintain, and improve our services, including company incorporation, accounting, and payroll.
  • Communication: To contact you regarding your account, transactions, and updates to our services.
  • Compliance: To comply with legal obligations and regulatory requirements.
  • Analytics: To analyze usage patterns and improve our service offerings.

5. Legal Basis for ProcessingWe process your personal data based on the following legal grounds:

  • Consent: When you have given explicit consent for specific purposes.
  • Contractual Necessity: When processing is necessary for the performance of a contract with you.
  • Legal Obligation: To comply with our legal obligations.
  • Legitimate Interests: For our legitimate business interests, such as improving our services and preventing fraud.

6. Data Sharing and DisclosureWe do not sell or rent your personal data to third parties. We may share your data with:

  • Service Providers: Third-party vendors that provide services on our behalf, such as payment processing and data analysis.
  • Legal Authorities: When required by law or to protect our legal rights.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

8. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Data may be anonymized and used for analytical purposes beyond this period.

9. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Access: Request access to your personal data.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your personal data under certain conditions.
  • Restriction: Request restriction of processing your personal data.
  • Data Portability: Request transfer of your data to another service provider.
  • Objection: Object to the processing of your data based on legitimate interests.

To exercise your rights, please contact us at [contact information].

10. International Transfers

Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA). We ensure that such transfers are compliant with applicable data protection laws and that appropriate safeguards are in place.

11. Changes to This Privacy Policy

We may update this policy from time to time. We will notify you of any significant changes by posting the new policy on our website and, where appropriate, informing you via email.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: oliviero@kerno.ch

13. Complaints

If you believe that we have violated your data protection rights, you have the right to lodge a complaint with your local data protection authority.